Business Management


The programme is open to all learners however they should ideally be working or involved in a business-related activity though not necessarily in a management or supervisory role. The programme is ideal for a learner who has recently been promoted into a management role, or aspires to be promoted, and now needs to complement and enhance their work experience with a relevant qualifications.



The Internal Organisation

  • Aims & Objectives
  • Mission, Core Values,
  • Core Competences
  • Policies & Procedures
  • Business Strategy

Types of Business

  • 5 Types of Business
  • Role of Risk
  • 3 Sectors of the Economy

Organisational Structure

  • Organisational Reporting Structures
  • Management Structure

The External Organisation

  • Macro Business Environment
  • Economics
  • Business Analysis – SWOT, PESTLE
  • Management
  • Business Planning
  • Control

Managing People

  • The Role of the Manager
  • 3 Elements of People Management
  • The Psychological Contract
  • The Employment Relationship
  • Managing Under-Performance

Human Resource Management & Leadership

  • Human Resource Management
  • Leadership – A Traditional Perspective
  • Leadership – A Modern Perspective

Conflict Resolution & Conflict Management

  • Conflict Management
  • Compromise & Negotiation
  • Sources of Conflict
  • Signs of Conflict
  • Resolving Conflict

Human Resources and Recruitment & Selection

  • The Evolution of Modern HR
  • The Recruitment & Selection Process
  • Job Analysis

Performance Management

  • Strategic Performance Management
  • Performance Appraisal
  • SMART Objectives
  • Employee Development
  • CPD

Change Management

  • Forces for Change
  • Four Phases of Transition
  • Change Models

Communication & Engagement

  • The Communication Process
  • Effective Communication at Work
  • Information Flows
  • Employee Satisfaction vs Employee Engagement
  • Employee Engagement Framework

 Project Management

  • 5 Features of a Project
  • Resources and Constraints
  • Planning
  • Execution


          2 X Assignments:           40%          

          Project:                           60%


The learner should have a minimum of a Leaving Certificate or equivalent educational qualifications plus some work experience.

It is desirable that the learner has good communication, organisational and leadership skills.