
The programme is open to all learners however they should ideally be working or involved in a business-related activity though not necessarily in a management or supervisory role. The programme is ideal for a learner who has recently been promoted into a management role, or aspires to be promoted, and now needs to complement and enhance their work experience with a relevant qualifications.
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Description
COURSE CONTENT:
The Internal Organisation
- Aims & Objectives
- Mission, Core Values,
- Core Competences
- Policies & Procedures
- Business Strategy
Types of Business
- 5 Types of Business
- Role of Risk
- 3 Sectors of the Economy
Organisational Structure
- Organisational Reporting Structures
- Management Structure
The External Organisation
- Macro Business Environment
- Economics
- Business Analysis – SWOT, PESTLE
- Management
- Business Planning
- Control
Managing People
- The Role of the Manager
- 3 Elements of People Management
- The Psychological Contract
- The Employment Relationship
- Managing Under-Performance
Human Resource Management & Leadership
- Human Resource Management
- Leadership – A Traditional Perspective
- Leadership – A Modern Perspective
Conflict Resolution & Conflict Management
- Conflict Management
- Compromise & Negotiation
- Sources of Conflict
- Signs of Conflict
- Resolving Conflict
Human Resources and Recruitment & Selection
- The Evolution of Modern HR
- The Recruitment & Selection Process
- Job Analysis
Performance Management
- Strategic Performance Management
- Performance Appraisal
- SMART Objectives
- Employee Development
- CPD
Change Management
- Forces for Change
- Four Phases of Transition
- Change Models
Communication & Engagement
- The Communication Process
- Effective Communication at Work
- Information Flows
- Employee Satisfaction vs Employee Engagement
- Employee Engagement Framework
Project Management
- 5 Features of a Project
- Resources and Constraints
- Planning
- Execution
ASSESSMENTS
2 X Assignments: 40%
Project: 60%
Prerequisites
The learner should have a minimum of a Leaving Certificate or equivalent educational qualifications plus some work experience.
It is desirable that the learner has good communication, organisational and leadership skills.
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